01 Introduction & Applicability
Eee999 (hereinafter referred to as the "Platform", "we", or "the Company") is an online gaming and betting platform serving players in Bangladesh and other countries. These Terms and Conditions apply to all use of eee999's services.
By creating an account, logging in, or using any service on eee999, you automatically agree to these Terms and Conditions. It is therefore important to read this document in full before using the platform.
Please Note: Although these Terms and Conditions are provided in English, the English version shall be considered final in the event of any legal dispute. For any questions, please contact our support team.
Eee999 is a licensed platform operating under an international gaming commission. We operate with full transparency, and there are no hidden clauses in our Terms and Conditions.
02 Account Registration & Verification
To register as a member on eee999, you must provide accurate and complete information. Each person may only hold one account. Creating multiple accounts is strictly prohibited.
- The name, address, date of birth, and contact details provided at registration must be fully accurate.
- Keeping your account password confidential is your responsibility. Sharing your password with anyone is strictly prohibited.
- The account holder is responsible for all activity carried out through their account.
- Eee999 may request additional documents for identity verification at any time as part of the KYC process.
- Registering with false information will result in immediate account termination, and deposited funds may be confiscated.
KYC Verification: For security purposes, eee999 may request a copy of your national ID or passport at any time. This is an international standard practice carried out for your own protection.
03 Eligibility & Age Requirements
You must be at least 18 years of age to use eee999's services. None of eee999's services are available to minors.
- Users must be at least 18 years old to use the platform.
- Online gaming must be legal in your country of residence.
- Individuals experiencing mental health issues or gambling addiction are advised to refrain from using the platform.
- Eee999 employees are not permitted to create accounts on the platform.
Age Verification: eee999 may request proof of age documents for any account under review. The account may be temporarily suspended until age verification is completed.
04 Deposit & Withdrawal Policy
Eee999 currently supports transactions via Mobile Banking, Nagad, and other approved payment methods. All financial transactions are processed through secure, encrypted channels.
- The minimum deposit amount is BDT 500.
- The maximum deposit limit is determined by the account tier and verification status.
- Withdrawals start from a minimum of BDT 1,000.
- Withdrawals for verified accounts are typically processed within 24 to 72 hours.
- Withdrawal requests can only be made to the same payment method used for the deposit.
- Eee999 reserves the right to hold withdrawals on any suspicious transactions.
Currency & Fees: eee999 supports transactions in BDT. Some payment gateways may charge a small processing fee, which will be clearly displayed at the time of the transaction.
05 Bonus & Promotion Terms
Eee999's bonus and promotional offers are subject to specific terms. Please read these terms carefully before claiming any bonus.
- Each bonus comes with its own wagering requirement, typically ranging from 20x to 40x the bonus amount.
- The welcome bonus is available to new members one time only.
- Bonuses are valid for a limited period; any unused bonus will expire and be forfeited.
- Bonus funds cannot be withdrawn directly; they become withdrawable only after wagering requirements have been met.
- If multiple accounts attempt to claim bonuses from the same device or IP address, all accounts involved will be suspended.
- Eee999 reserves the right to modify or cancel any bonus offer at any time.
Special Note: Separate wagering conditions may also apply to winnings from free spin bonuses. Full terms for each promotion are available on the respective promotion page.
06 Gaming Policy & Fairness
All games on eee999 use RNG (Random Number Generator) technology audited by independent third parties. This ensures that every game outcome is entirely random and not predetermined.
- The RTP (Return to Player) percentage for all games is published on each game's information page.
- Any winnings resulting from a technical error will be considered void.
- Intentionally exploiting any bug or vulnerability in the game software is strictly prohibited.
- The dealer's decision is final in Live Casino games.
- In the event of a disconnection, game outcomes will be determined based on server-side records.
07 Prohibited Activities
The following activities are strictly prohibited on eee999. Violations may result in account termination and forfeiture of any funds held.
- Money laundering or transactions involving illegal funds.
- Using bots, automated software, or artificial intelligence to play games.
- Exploiting the bonus system through fraudulent means (Bonus Abuse).
- Attempting to access another player's account.
- Attempting to compromise or undermine the platform's security systems.
- Operating an account on behalf of a minor.
- Registering under another person's identity.
Warning: eee999 uses advanced fraud detection systems. Suspicious activity is flagged automatically, and immediate action is taken against any account found to be involved.
08 Privacy & Data Protection
Eee999 takes the protection of your personal data seriously. Our full Privacy Policy is published separately and forms an integral part of these Terms and Conditions.
- Your data is never sold to third parties.
- Information may be shared with regulatory authorities to meet legal obligations.
- All data is protected with 256-bit SSL encryption.
- You may request a copy of your stored data at any time.
09 Account Closure & Suspension
You can close your account at any time by contacting our support team. Self-exclusion is also available as part of our responsible gaming commitment.
- Account closure requests may take up to 72 hours to process.
- Please withdraw any remaining balance before closing your account.
- Eee999 may suspend or terminate an account without notice in the event of a rule violation.
- If fraud is proven, eee999 reserves the right to forfeit the account balance.
10 Dispute Resolution Process
If you have a dispute or complaint, please contact our customer support team first. We always do our best to resolve any issue quickly and fairly.
- An initial response via live chat is typically provided within 30 minutes.
- Complex disputes will be resolved within a maximum of 14 business days.
- The right to file a complaint with the licensing authority is reserved.
- Server logs shall be considered final evidence in any dispute regarding game outcomes.
11 Terms Amendment Policy
Eee999 reserves the right to update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email or posted on the platform.
- Revised terms take effect 7 days after they are published.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
- If you object to any updated terms, please close your account before the changes take effect.
Check Regularly: The date of the latest update is always shown at the top of this page. Check back occasionally to stay informed of any changes.